Client Services
A person answers, and it is one of us
Write to us about fit, an order, or a piece you are considering. There is no queue and no ticket number. The reply comes from the house that made the hair.
concierge@kallovhair.com
Where to start
Tell us which of these it is
A question about fit
Send your measurements and we will tell you which size the pattern says you are, or whether your head wants a bespoke cap.
An order in progress
Include your order number and we can tell you where the piece is, who has it, and when it leaves us.
Something more private
If you are navigating hair loss and would rather talk than type, a consultation is online, unhurried, and free.
Write to us
Contact Kallov
Tell us as much or as little as you like. If it is about fit, your measurements save us both a round of questions.
Every Kallov Hair passes through named hands.
Kallov HairElsewhere
Where to go next
- FAQ, most questions are answered here first.
- The Size Guide, measure your own head at home.
- Wig Care Guide, looking after a ventilated cap.
- CrownCare, wigs for medical hair loss.